Data retention policy
Data is retained for as long as necessary to provide the service.
Data archiving and removal policy
If a customer uninstalls the app via the Slack app store, all app installation information including app configuration data will be immediately removed. Customer information required to maintain past subscription information will be maintained to allow customers to view historical information such as past invoices.
If customers wishes to delete this information, they can contact us and we will remove their information within 90 days.
Data storage policy
Data is stored by our hosting provider. We have configured regular backups of this data.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no