VictorOps
The VictorOps and Slack application allows you to fire fight critical incidents from the tool of your choice. This application is completely bi-directional allowing you to see the entire payload of your incidents, acknowledge and resolve them and send chats from either tool. VictorOps will map your Slack user so that all reporting is accurate and no information is ever lost.
Permissions
VictorOps will be able to view:
VictorOps will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Splunk
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
The VictorOps application will retain customer for at least 1 year, and may retain it indefinitely.
Data archiving and removal policy
Customers may request that their organization's data be deleted at the time of service termination.
Data storage policy
VictorOps customer data is always encrypted in-transit and at-rest using AES-256 or better encryption. All data connections to the VictorOps platform require TLS 1.2 or higher. Access to production data stores is strictly controlled and reviewed regularly. Operating Systems and data stores housing customer data are hardened and configuration-audited regularly.
Data center location(s)
United States
Data hosting details
VictorOps and its customer data is hosted on top-tier Cloud Infrastructure and Service Providers operating in the United States.
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Privacy Shield notice
Data deletion request procedure
Data Subject requests are handled in accordance with GDPR, CCPA and other applicable laws and regulations. Our data subject request portal allows individuals to exercise their data subject rights and get timely service on their requests.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2020-10-21
Executive summary is available to potential customers upon request
no
Supports Single Sign On (SSO) with the following providers
SAML-based solutions
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@splunk.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
The VictorOps Slack app communicates with the VictorOps platform. The VictorOps platform uses third parties to deliver notifications, as well as supporting one and two-way integration with various 3rd party services as configured by the customer.
Uses token rotation
no